Supportive Communication
Team communication is based on mutual support and openness to feedback for continuous growth.
The team is united by the common goal of becoming the largest chain of esports clubs.
Shared
Goal
Goal
Demanding but Rewarding Culture
The corporate culture is challenging yet offers significant rewards for contributions.
Career Growth Opportunities
New roles prioritize current employees, offering chances for promotion as the company expands.
Active Growth
True Gamers is rapidly growing and increasing its impact in the industry.
Hiring
Process
Process
01
You apply for the position that interests you
Within 3 business days, we’ll reach out to you via email
02
03
We’ll set up an interview with HR
Next, we’ll arrange an interview with the hiring manager (either online or in person)
04
05
For certain positions, there may be an additional step, such as a test assignment, trial day, or a request for your portfolio or work samples
We then make a decision and extend an offer.
Did you know? We’re always open to discussing the offer and, in certain cases, are willing to adjust the terms
06
07
Congrats! You’re hired at True Gamers!
FAQ
You can reach our HR department via email at hr@truegamers.world or message our HR manager, Margarita Dereviakina, directly on LinkedIn.
If you don’t see a suitable position on our website, it likely means we don’t have any openings that match your experience at the moment. However, we recommend sending your CV to hr@truegamers.com so we can reach out as soon as a relevant positionbecomes available.
If we send you this type of email, it’s because we have a reason for the delay, and unfortunately, we often can’t speed up the review process. That said, you can email us directly at hr@truegamers.com to request that we expedite your application if possible.
Last post on LinkedIn
Open Positions
Key Account Manager
Club Manager
Operations Specialist
Always Hiring!
Manar Mall, Ras Al Khaimah
Dubai
Remote
Club
Administator
Administator
Product Owner
Kitchen
Manager
Manager
Dubai
Dubai
Didn’t find a role that matches your interests or experience?
No worries — we’ve got you.
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Subscribe to our job updates and be the first to hear about the latest openings and new opportunities at True Gamers
Subscribe to our job updates and be the first to hear about the latest openings and new opportunities at True Gamers
What You’ll Do:
Coordinate day-to-day operations across 3–5 club locations
Support the General Manager with training sessions and team development
Break down monthly sales targets across branches and ensure they are met
Assist branch managers in achieving KPIs through guidance and support
Suggest and implement improvements in club performance and operations
What We’re Looking For:
Initiative and creative problem-solving skills
Experience managing people (even as a Head Waiter or Shift Leader)
Comfortable working with numbers, targets, and performance metrics
Ability to forecast, plan, and break down goals
Driver’s license required (personal car is a plus)
What We Offer:
Visa and medical insurance
Fuel compensation for inter-branch travel
Work alongside industry professionals with real career growth opportunities
Dynamic, fast-paced environment in the growing world of esports and gaming
Coordinate day-to-day operations across 3–5 club locations
Support the General Manager with training sessions and team development
Break down monthly sales targets across branches and ensure they are met
Assist branch managers in achieving KPIs through guidance and support
Suggest and implement improvements in club performance and operations
What We’re Looking For:
Initiative and creative problem-solving skills
Experience managing people (even as a Head Waiter or Shift Leader)
Comfortable working with numbers, targets, and performance metrics
Ability to forecast, plan, and break down goals
Driver’s license required (personal car is a plus)
What We Offer:
Visa and medical insurance
Fuel compensation for inter-branch travel
Work alongside industry professionals with real career growth opportunities
Dynamic, fast-paced environment in the growing world of esports and gaming
Club Manager
Responsibilities
Monitor daily club operations via video surveillance, ensure compliance with standards, and liaise with club managers
Conduct weekly on-site inspections of clubs to assess service quality, equipment condition, and facilities
Prepare weekly analytical reports on key performance metrics for each club
Maintain regular communication with investors: gather analytics, prepare reports, and handle conflict resolution
Prepare monthly presentations on overall club performance and network results
Organize meetings with potential and existing franchisees: plan visits, host tours, and showcase business processes and opportunities
Qualifications
Fluent Russian and English
Experience in quality control or operational excellence is an advantage
Strong analytical skills and proven experience working with performance data
Experience in people and project management
High stress resilience and ability to multitask in a fast-paced environment
What we offer
Official employment, work visa, and health insurance
Salary: 10,000 AED
Schedule: 5/2, 8 hours per day, office-based
Monitor daily club operations via video surveillance, ensure compliance with standards, and liaise with club managers
Conduct weekly on-site inspections of clubs to assess service quality, equipment condition, and facilities
Prepare weekly analytical reports on key performance metrics for each club
Maintain regular communication with investors: gather analytics, prepare reports, and handle conflict resolution
Prepare monthly presentations on overall club performance and network results
Organize meetings with potential and existing franchisees: plan visits, host tours, and showcase business processes and opportunities
Qualifications
Fluent Russian and English
Experience in quality control or operational excellence is an advantage
Strong analytical skills and proven experience working with performance data
Experience in people and project management
High stress resilience and ability to multitask in a fast-paced environment
What we offer
Official employment, work visa, and health insurance
Salary: 10,000 AED
Schedule: 5/2, 8 hours per day, office-based
Operations Specialist
Responsibilities:
- Financial management, filling in necessary spreadsheets, controlling payments to suppliers.
- Monitoring the availability of required kitchenware, creating necessary forms, placing orders through club managers or the driver.
- Controlling and distributing orders from the clubs, ensuring all orders are assembled in the correct quantity without errors, monitoring communication with chefs and how they assemble the orders, and ensuring timely delivery.
- Creating and managing the chefs' schedule together with the sous-chef.
- Creating and maintaining all necessary documentation, ensuring its availability. Creating and implementing new documents from the existing ones.
- Creating training materials with the sous-chef for both clubs and chefs.
- Organizing and controlling food calendars and tastings.
- Monitoring the driver's work, logistics, and timing.
- Proper distribution of invoices and write-offs between chefs and accountants.
- Ensuring timely inventory counts.
Professional Qualities:
- Management skills, experience in managing kitchen staff, including task distribution and performance monitoring.
- Good knowledge of Microsoft Office, Google docs, experience working with spreadsheets
- Knowledge of standards and regulations, understanding and compliance with sanitary and hygiene norms, food safety standards.
- Organizational skills, ability to efficiently organize kitchen operations, manage inventory and supplies.
- Training and mentoring skills, ability to train junior kitchen staff and transfer knowledge and skills.
- Work experience with softs ( Serve, Micros etc)
What we offer:
- Official employment: work visa and health insurance
- Salary: 5000 AED
- Schedule 5/2, 8 hours per day
- Financial management, filling in necessary spreadsheets, controlling payments to suppliers.
- Monitoring the availability of required kitchenware, creating necessary forms, placing orders through club managers or the driver.
- Controlling and distributing orders from the clubs, ensuring all orders are assembled in the correct quantity without errors, monitoring communication with chefs and how they assemble the orders, and ensuring timely delivery.
- Creating and managing the chefs' schedule together with the sous-chef.
- Creating and maintaining all necessary documentation, ensuring its availability. Creating and implementing new documents from the existing ones.
- Creating training materials with the sous-chef for both clubs and chefs.
- Organizing and controlling food calendars and tastings.
- Monitoring the driver's work, logistics, and timing.
- Proper distribution of invoices and write-offs between chefs and accountants.
- Ensuring timely inventory counts.
Professional Qualities:
- Management skills, experience in managing kitchen staff, including task distribution and performance monitoring.
- Good knowledge of Microsoft Office, Google docs, experience working with spreadsheets
- Knowledge of standards and regulations, understanding and compliance with sanitary and hygiene norms, food safety standards.
- Organizational skills, ability to efficiently organize kitchen operations, manage inventory and supplies.
- Training and mentoring skills, ability to train junior kitchen staff and transfer knowledge and skills.
- Work experience with softs ( Serve, Micros etc)
What we offer:
- Official employment: work visa and health insurance
- Salary: 5000 AED
- Schedule 5/2, 8 hours per day
Kitchen Manager
Responsibilities:
Build strong and trust-based relationships with franchisees through regular 1:1s and weekly operational syncs.
Prioritize partner requests quickly and support localization of offers (pricing, packages, tournaments, F&B integrations).
Conduct audits and fill out compliance checklists, promo calendars, and pricing/merchandising templates.
Ensure smooth rollout: SOPs, staff training, and data/dashboard requirements.
Professional Qualities:
Fluency in English (Russian is a plus, Arabic is a plus).
Experience with franchises — a big advantage.
Strong relationship-building and stakeholder management.
Structured thinking and a systematic approach.
Conflict management and resolution skills.
Key Account Manager
Responsibilities:
Run mixed-methods research, build actionable customer segments, and establish feedback loops.
Define and prototype new offerings, lead discovery processes, and scale successful hypotheses.
Productize the franchise kit, measure franchisee business health, and deliver quarterly improvements.
Professional Qualities:
Fluent English
5–8 years of experience in Product Management for consumer services, retail, entertainment, or marketplaces, with proven P&L impact.
Fluency in product discovery and UX research.
Strong analytical skills and comfort with pricing & unit economics.
Experience delivering both offline and online product experiences.
Nice to have:
Russian or Arabic
Background in gaming or esports.
What we offer:
- Official employment: work visa and health insurance
- Salary: from 20,000 AED
- Schedule 5/2, 8 hours per day
Run mixed-methods research, build actionable customer segments, and establish feedback loops.
Define and prototype new offerings, lead discovery processes, and scale successful hypotheses.
Productize the franchise kit, measure franchisee business health, and deliver quarterly improvements.
Professional Qualities:
Fluent English
5–8 years of experience in Product Management for consumer services, retail, entertainment, or marketplaces, with proven P&L impact.
Fluency in product discovery and UX research.
Strong analytical skills and comfort with pricing & unit economics.
Experience delivering both offline and online product experiences.
Nice to have:
Russian or Arabic
Background in gaming or esports.
What we offer:
- Official employment: work visa and health insurance
- Salary: from 20,000 AED
- Schedule 5/2, 8 hours per day
Product Owner